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Course Description

Study the interaction between individuals and groups in organizations; how to predict and understand events; the influence of values, attitudes, personality, and emotion on individual behaviour; and the implications of specific behaviours on the organization. Topics include communication and motivation, team dynamics, leadership, the role of politics and power, conflict and negotiation, organizational culture, and change management.

Note: This course has been replaced by CHRM210 Organizational Engagement for the Human Resources Management Certificate program.

Applies Towards the Following Certificates

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